Frequently Asked Questions
Will my river cruise be suspended due to COVID-19?
We are continuously monitoring the updates from global health authorities and local governments in the United States and worldwide about the ongoing situation.
What is the dress code?
Comfortable "Country Club Casual" is the recommended attire for daytime. Pack something a little dressier for the Captain's Night/Farewell Dinner – similar to how one would dress to dine at a five-star restaurant. Comfortable shoes are recommended for excursions and workout clothing if you plan to participate in any wellness activities, active tours, or use the onboard gym. Depending on the time of year, we recommend clothing that can be layered.
Attire during Winter (April - September): It is wise to bring some warm clothes for chilly early mornings and late-night temperatures. Dressing in layers is also recommended, as temperatures rise quickly during the day.
Dining in Town: "Smart casual" for dining at a fine restaurant in a city such as Cape Town or Johannesburg. No ties for men or evening dresses for women are necessary.
Is Internet available aboard?
Europe: High-speed Internet service is available free of charge as part of the in-stateroom "Entertainment-On-Demand." Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship.
Can we reserve a table at the restaurant?
All ships have an open seating policy in the Main Restaurant to ensure you have the opportunity to meet your fellow travelers. Make reservations for our special tasting menu at The Chef's Table specialty restaurant once you are aboard the ship. Our Receptionist can assist you with any dining questions.
The Chef's Table is available on all our ships in Europe, Egypt, and the Mekong River. It is not available in Portugal or onboard the Zambezi Queen in Africa.
Is there an elevator aboard?
Europe: Elevators are available aboard all vessels up through the two highest passenger decks, reception area, and restaurant. But they do not reach the lowest passenger deck or the Sun Deck. The AmaMora, AmaLea, and AmaKristina feature elevators that go to all three passenger decks but not the Sun Deck. The AmaMagna has a pop-up elevator that you can take to all decks, including the Sun Deck, during select times.
What time is embarkation?
Europe: Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the vessel ready for the next departure. If you arrive earlier, you may check your luggage on board and then explore the embarkation port city. Please refer to your travel documents for specific instructions on where to embark and your official embarkation time.
What time is disembarkation?
Europe: Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in the location where you wish to leave. Or, you may leave the vessel later, providing you have vacated your stateroom and checked out before 9 a.m. If you have purchased transfers with AmaWaterways, please refer to your documents for disembarkation instructions.
When does the Reception Desk open?
Europe: The ship's reception desk is open 24 hours a day. Should you need any assistance, please call from your stateroom by dialing 9, or visit the desk.
Deposit - $1000pp (Non-Refundable);
"Travel Insurance, please contact Suzanne Terry for details";
"Pre and Post Land Program Packages (Prague OR Budapest) available at additional cost, please call Suzanne for more details."
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